Protocol (noun)
pro-tuh-kol
The customs and regulations dealing with formality, procedure, precedence, and etiquette.
First recorded in 1535–45; earlier protocoll, from Medieval Latin prōtocollum, from Late Greek prōtókollon originally, “a leaf or tag attached to a rolled papyrus manuscript and containing notes as to contents.”
Example sentences
“She said she was following protocol but we don’t know if that will absolve her of the mistake.”